Country Comfort Water Heater Warranty

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5 Year Limited Warranty for Country Comfort Water Heater™

Firstly, and most important, before we go any further, we would like to thank you for choosing to buy the best Portable LPG Water Heater and for your support. We are confident that this new appliance, modern, functional and practical, made with top quality materials, will meet all your demands from Country Comfort Water Heater (“Country Comfort Water Heater”). This Limited Warranty applies to physical goods, and only for physical goods, purchased from https://countrycomfortwaterheater.com.au (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Turnstyle Enterprises Pty Ltd Country Comfort Water Heater will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

Turnstyle Enterprises Pty Ltd warrants to the original purchaser that the product sold or distributed by Turnstyle Enterprises Pty Ltd identified below (the Product) will be free from defects in materials and workmanship for the warranty period identified below commencing on the date of purchase from Turnstyle Enterprises Pty Ltd )Country Comfort Water Heater)

Turnstyle Enterprises Pty Ltd (Country Comfort Water Heater) reserves the right to determine whether the Product contains any defects in materials or workmanship covered by the Warranty

What will we do to correct problems?

Turnstyle Enterprises Pty Ltd, will rectify any defect in materials or workmanship appearing within the Warranty period by repairing or replacing the Product (at its option).Turnstyle Enterprises Pty Ltd (Country Comfort Water Heater) will either repair the Product at no charge, using new or refurbished replacement parts.

The benefits offered by this Warranty are in addition to your rights and remedies under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Turnstyle Enterprises Pty Ltd  (Country Comfort Water Heater) is 5 years from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 5 years from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

This Warranty does not cover any defect or injury caused by, or associated with improper installation or maintenance; unauthorized service, repair, modification or alteration; unsuitable physical or operating environment; electrical supply; acts of God; misuse, abuse or neglect; accidental damage, or other alterations or modifications which affect the reliability or performance of the product not attributable to a defect in materials or workmanship.

What do you have to do?

To obtain warranty service, you must first contact us at sales@ccwaterheater.com.au or Customer Service on 0438 242 873 to determine the problem and the most appropriate solution for you.